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These tools can help you track and analyze a vast amount of network-specific information and metrics related to network performance.

There is a wide variety of latency testing tools available in the market. In this respect, network latency is an important metric. IT teams have to ensure the proper distribution and management of network speed and the quality of service (QoS) between different applications and users. However, running through the above and sending us the results, as well as a DxDiag, can help us assist you, and assess the issue, or may even inform you on the issue without having to contact us.One of the most important aspects of IT operations in organizations is maintaining constant connectivity and productivity. While assessing these usually helps locate and assess many issues, occasionally the game server itself is experiencing lag for some reason or another. Running this alongside the others can usually give a very clear picture of any performance or network issues on your end. Is your Video Card maxing out? Are your temperatures going above manufacturer recommendations?Īny number of programs out there monitor frame rate Nvidia control panel has it's own you can turn on in GeForce Experience, and AMD has a monitor within the Radeon Overlay. Assessing GPU (Graphics Processing Unit/Video Card) If so, you can be more conservative about what you run when playing the game to help resolve or alleviate your issue.ģ. Doing a Clean Boot to test with fewer programs running may help alleviate it. You can check your CPU at the top and Google what the normal temperatures for your CPU are, as they do vary.Īre you running at 100% or close consistently when lagging/crashing? This can indicate that your computer is low on memory when playing. Are any cores/total CPU maxing out when you're lagging? If so, your CPU may be struggling to run the game.Īre your temperatures getting unusually high? This can cause a crash/full shutdown. When running this alongside the game, there are several things you'll want to look at.ġ. While we won't be able to assess a report in the way we can with PingPlotter as we're looking for a specific timeframe when the issue occurs, you should be able to see your computer workload and temperatures.
#Abnormal pingplotter free
Open Hardware Monitor is a free program that can monitor your hardware. Higher ping is worse, the higher it is, the more lag you'll feel.īy exporting a sample set right after experiencing an in-game issue, and sending the file to our support team, we can help you assess latency/connection issues.Īnother potential issue is hardware struggling to run the game. The two things to look at are "Packet Loss" (PL%) and "Ping" packet loss can cause stuttering/lag and other issues. By running it alongside the game and pinging one of our servers like you can assess if there is an issue on your end when connecting to our servers WHEN the issue occurs.īecause our servers don't allow pings, you won't see the final hop, but you will be able to see if there are issues on your network prior to that or not, which either identifies the issue or that there is not an issue there. In order to assess a problem as it happens, you can use a free program like PingPlotter. Unfortunately, most network issues are intermittent.
#Abnormal pingplotter drivers
We recommend not using beta or test drivers as they may not be compatible with your Nexon Game or have other issues as they are in the test phase.
#Abnormal pingplotter update
You can update DirectX by applying the latest service pack or other updates through Windows Update. Microsoft DirectX is included as an integral part of Windows operating systems. Search for your graphics card model & name.Visit the website of your graphics card manufacturer.
#Abnormal pingplotter full
Note: You will need full admin access on the computer in order to update your drivers.
